Every unanswered question is a lost sale.

Answer the blocking question at the moment of intent

Most purchase hesitation is informational: does it ship to me, will it fit, does it integrate, what's the return policy. Those answers already live on your site — the visitor just won't dig for them.

Agentmatica retrieves the answer from your indexed pages and replies in seconds, with a link to the exact passage. The visitor keeps their momentum, and your answer carries proof instead of chatbot vibes.

Recommend from your catalog, never from imagination

With Proactive Sales Assist on, the agent behaves like a floor associate: it surfaces relevant products or services from your indexed content, suggests follow-up questions visitors actually tap, and keeps the thread moving toward a decision.

Because it's grounded in your content, it can't invent SKUs, prices, or promises. Off-catalog requests get an honest "we don't carry that" — which protects your margins and your reputation.

Capture the lead when they're not ready

Some visitors won't buy tonight. The agent politely asks once for an email or phone number for follow-up — no forms, no gating — and saves the full transcript with the contact so your follow-up has context.

Lead alerts land in Slack, Telegram, email, or push, so a hot conversation can become a human conversation while it's still warm.

Common questions