Your site already answers most tickets. Let it.

Grounded answers, not confident guesses

Generic AI chatbots improvise, and one hallucinated policy can cost more than a year of deflection savings. Agentmatica only answers from your indexed content and links every claim to the passage it came from. When your content doesn't cover it, the agent says "I don't know" and escalates.

That grounding is why teams trust it in front of customers: every answer is verifiable by the visitor, and auditable by you in the transcript.

Escalation that respects your team's time

Mood analysis flags frustrated visitors, owner-defined rules catch high-stakes topics (bulk orders, cancellations, compliance), and anything the agent can't answer gets routed instead of fudged.

Escalations reach the right person via push, email, Slack, or Telegram — with on-call rotation support — and anyone on the team can take over the live chat in one tap. The visitor sees a teammate arrived; the transcript keeps the context.

No knowledge base to babysit

Helpdesk bots need authored articles that drift out of date. Agentmatica's knowledge base is the site you already maintain — recrawled on a schedule, so a policy change today is the agent's answer today.

Common questions