You can set it up yourself. Or get help putting it to work.
Most people set Agentmatica up themselves, and the free plan is all you need for that. If you’d rather have help, these are the two ways we offer it: published prices, and a written scope before anything is billed.
You set it up.
The software and the ability to control the setup yourself.
Get the first workflow working without figuring everything out yourself.
A shorter path from software purchase to a working customer workflow.
Keep it useful as your business changes.
Less operational responsibility for keeping the customer conversation system useful.
Get the first workflow working without figuring everything out yourself.
You tell us which job matters most right now. We set the agent up around it and go through the answers with you before anything goes on your site.
Scope
- Review the job you want handled first
- Review the information needed to support it
- Configure the initial agent — persona, instructions, boundaries
- Set up supported connections (Shopify, WooCommerce, Slack, Telegram)
- Define handoff and escalation logic
- Go through common questions and exception scenarios with you
- Prepare the launch on your site
- Walk your team through ownership
You approve
- Business information and policies
- Escalation rules
- What the agent may promise customers
- Final launch scope
Not included
- No custom development or new integrations
- No staffed support desk — your team still answers escalations
Best fit when
You want Agentmatica working but don't want to spend your time figuring out every setting.
You are buying: A shorter path from software purchase to a working customer workflow.
Keep it useful as your business changes.
Products change. Policies change. Customers find new ways to ask old questions. A setup that worked six months ago may need attention today.
Ongoing Care is a scheduled monthly review that keeps the system useful without you owning every review task.
Requires a software subscription, billed separately. Cancel any month.
Discuss ongoing careScope
- Monthly conversation sampling
- Answer-quality review
- Content-gap review — questions your site still leaves unanswered
- Configuration updates
- Handoff checks
- Recurring-question analysis
- Agreed content updates to the knowledge base
- A short report against the job you signed up for
You approve
- Approve content and policy changes before they go live
- Tell us when products, policies, or promises change
Not included
- No staffed support desk — your team still answers escalations
- Changes limited to the agreed monthly scope; larger work is quoted separately
Best fit when
You want the system maintained without personally owning every review task.
You are buying: Less operational responsibility for keeping the customer conversation system useful.
- 01Tell us what matters most
Share your website and the customer conversations you most want off your plate.
- 02Get a proposed scope
Within two business days: the work involved, your responsibilities, the fee. Nothing billed yet.
- 03Decide
Proceed, adjust, or walk away. The software keeps working either way.
No. They are service fees on top of a software subscription (any paid plan, or Free while you try it). The subscription is billed separately and you keep full control of the account.