The Rep AI alternative priced on conversations, not on your traffic.
Rep AI is a Shopify sales and support agent that watches shopper behavior and steps in, priced on monthly visitors from $104 a month for 10,000. Agentmatica sells on your website too: it recommends from your live catalog, suggests add-ons and adds to the cart on Shopify and WooCommerce. You pay for the replies it sends, the shopper sees the page an answer came from, and you can coach it privately or take over any chat. Free to start, $29 a month after that.
Pick Agentmatica if…
Stores that want recommendations, add-ons and an in-chat cart on Shopify or WooCommerce, answers the shopper can check, live takeover, and pricing that follows conversations rather than traffic.
Common reasons people switch: visitor-based pricing: Rep AI's Starter plan is $104 a month for 10,000 visitors and overage is $12 per extra 1,000, so traffic you didn't convert still costs you; you want the shopper to see the page an answer came from, not only you in the back office; you run WooCommerce or a non-Shopify site as well as Shopify; you want a free plan to start on rather than a 14-day trial.
Pick Rep AI if…
Shopify brands with steady traffic of 10,000 to 50,000 visitors a month who want behavior-triggered selling and a team to set it up.
Where Rep AI shines: Proactive engagement: it reads behavior such as hesitation, comparing and exit intent, and opens the conversation; Done-for-you setup, with Rep's team handling onboarding; Sales and support in one agent, with Gorgias, Zendesk, Klaviyo, Attentive and Postscript integrations.
Choose Agentmatica if you want an AI that recommends products and builds the cart, with a bill that follows conversations rather than traffic. A sale that doubles your visitors doesn't double your Agentmatica bill. Rep AI is the better fit if you have steady traffic of 10,000 to 50,000 visitors a month, want behavior-triggered prompts and a team that sets things up for you, and want web chat plus email, Instagram and WhatsApp (in beta) in one place.
Agentmatica vs. Rep AI, side by side
| Agentmatica | Rep AI | |
|---|---|---|
| Cited answers | Answers from your crawled pages link to the page they came from | You see which sources an answer used in the conversation view; we couldn't find a source link shown to the shopper at time of writing |
| Getting started | Paste your URL, try it in your dashboard, add one snippet when you're ready | Install from the Shopify App Store, 14-day trial on paid plans; Rep's team handles setup |
| When the answer isn't there | Says so and offers a person instead of guessing | Collects the shopper's contact details and emails you a summary when they ask for a person |
| Human takeover | Coach it privately per conversation, take over mid-chat, hand back when done | Agent Drop In lets you join a live conversation and hand it back to the AI |
| Actions | Shopify and WooCommerce: product cards, add to cart, checkout link, order lookup; WordPress plugin; handoff to Slack, Telegram, email or Zendesk | Shopify app with product cards and add to cart; order tracking, cancellations and returns; Gorgias, Zendesk, Klaviyo, Attentive, Postscript |
| Entry price | Free plan; paid from $29/mo, no per-seat pricing | Free install for 100 visitors; Starter $104/mo for 10,000 visitors |
| Selling | Product cards from your catalog, an optional add-on suggestion on product pages, add to cart and a checkout link on Shopify and WooCommerce, and your own pairing rules in Sales notes | Recommendations, upsells and checkout-ready product cards, triggered by shopper behavior |
Competitor details reflect public information at time of writing — verify current plans on their site.
Agentmatica vs. Rep AI pricing, plan by plan
| Agentmatica | Rep AI | |
|---|---|---|
| Free tier | Free plan, no card, no time limit: 100 replies a month and up to 100 indexed pages | Pay-as-you-Grow: free to install, 100 visitors and up to 100 products |
| Entry plan | Starter $29/mo: 1,000 replies, 5,000 indexed pages | Starter $104/mo or $995/yr: 10,000 visitors, 1,000 products |
| Mid plan | Growth $79/mo: 3,000 replies, 25,000 indexed pages | Basic $209/mo or $2,006/yr: 25,000 visitors, 2,000 products |
| Upper plan | Scale $199/mo: 10,000 replies, 100,000 indexed pages | Standard $368/mo or $3,528/yr: 50,000 visitors, 5,000 products |
| What you pay extra for | $5 per 100 extra replies, capped at your plan price | $12 per extra 1,000 visitors |
| Trial | No trial needed: the free plan has no time limit | 14-day free trial on paid plans |
Rep AI prices as published on their pricing page on 2026-10-14. Agentmatica prices are monthly; yearly billing is 20% less. See full pricing.
What you'd pay at your volume
Move the sliders to your own numbers. Each side shows its cheapest published plan for that volume.
Starter plan for 1,500 replies, including 500 with Surge. Billed monthly.
Starter plan for 15,000 visitors, including 5,000 extra. Billed monthly.
Rep AI counts store visitors, whether or not they open the chat. Worked out from each published price list, checked 2026-10-14. Taxes and add-ons aren't included; confirm on each site.
One chat, start to finish
What the shopper sees and what you see in the dashboard, side by side: the answer with its source, a private directive, a takeover and the hand back.
Stillhouse Roasters
A visitor asks something your site already answers.
Customer is thinking: “Can someone just tell me what I need to know?”
Paying for conversations vs. paying for traffic
Agentmatica counts the replies the agent sends. A visitor who never opens the chat costs nothing, and extra replies are $5 per 100, capped at your plan price, so a busy month can't run away from you.
Rep AI meters on monthly visitors. That's simple to predict when traffic is steady, but a sale or a paid campaign raises the bill whether or not those visitors ever open the chat.
Behavior triggers vs. selling in the conversation
Agentmatica sells inside the conversation: it recommends from your live catalog as cards, answers the follow-up and adds the right variant to the cart. On product pages it can offer one complementary item per conversation, from pairing rules you write.
Rep AI's strength is stepping in on its own when a shopper hesitates, compares or looks like leaving. If you want the AI to start conversations, that's what you pay it for.
Sources the shopper can see
Agentmatica puts the source page under the answer in the chat, so the shopper can check it too. To fix an answer, coach the agent privately in one line from the conversation and the correction sticks.
Rep AI shows you in the back office which sources an answer used, and lets you correct it from its Test & Train page.
How to move from Rep AI to Agentmatica
Set Agentmatica up and test it in your dashboard first, then swap the chat on your site, so you're never without one.
- 01
Before you cancel Rep AI
- Collect the FAQs and files you gave Rep AI, so you can add them here.
- 02
Bring your knowledge across
Paste your store URL and we crawl your pages. Rep AI learns from your website and catalog, and we crawl the same pages and read your catalog. Add your most-used help articles with Add Page URL, upload PDF, DOCX, TXT or Markdown files, and paste the answers you copied as text snippets. After launch, Improve answer on any reply saves the exact wording you want.
- 03
Swap the chat on your site
Remove Rep AI's chat first. On Shopify, turn off its app embed under Online Store → Themes → Customize → App embeds, then uninstall the app. On WordPress, deactivate its plugin. Anywhere else, delete its script tag. Then add Agentmatica with the Shopify theme block, the WordPress plugin or one snippet.
Rather not do it yourself? Assisted Launch ($490 one-time) sets the agent up around the job that matters most to you and goes through the answers with you before it goes live. The full checklist is in Move from another chat tool.
Where these facts come from
We checked Rep AI's own pages on 2026-10-14. Where we couldn't find something, the page says so instead of guessing.
Common questions
How much does Rep AI cost compared with Agentmatica?
Rep AI's Shopify App Store plans are priced on monthly visitors: free to install for 100 visitors, then Starter at $104 a month for 10,000 visitors, Basic at $209 for 25,000 and Standard at $368 for 50,000, with $12 per extra 1,000 visitors and a 14-day trial. Agentmatica is priced on replies: free for 100 a month, then $29 (1,000), $79 (3,000) and $199 (10,000), with extra replies at $5 per 100. Prices checked 14 October 2026; confirm on each site.
Does Rep AI start conversations on its own?
Yes. Rep AI watches signals such as hesitation, product comparisons and exit intent, and opens a conversation. Agentmatica's selling happens in the conversation, and on product pages it can offer one complementary item per conversation.
Does Agentmatica work on WooCommerce?
Yes. Agentmatica has a WordPress plugin for WooCommerce with the same catalog cards, add to cart, checkout link and order lookup as on Shopify, and it works on any other website with one snippet.
What are the best Rep AI alternatives?
For selling on your website with a free plan and pricing on replies, Agentmatica. For a free option built into Shopify, Shopify Inbox, which now has an AI agent. For a low-cost all-in-one with FAQ pages and social DMs, Chatty, free for 50 AI conversations then from $19.99 a month. For proactive selling across web chat and WhatsApp, Zipchat, from $64 a month billed annually. For a support team in a helpdesk, Gorgias. Prices checked October 2026.
See it answer on your site — free
Add your site, try the answers in your dashboard, embed one script tag when you’re happy. No card required.
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