terms of service
1. Acceptance of terms
By accessing or using Agentmatica(the "Service"), you agree to be bound by these Terms of Service. If you don't agree, don't use the Service.
2. The service
Agentmatica provides an AI agent that connects to your business tools to retrieve information, draft responses, and take actions on your behalf. The Service is provided on a subscription basis and may include free tiers with usage limits.
3. Your account
You're responsible for maintaining the confidentiality of your credentials and for all activity that occurs under your account. You must notify us immediately of any unauthorized use.
4. Acceptable use
You agree not to use the Service to:
- Violate any law or third-party rights
- Send spam, malware, or harmful content
- Attempt to reverse engineer, decompile, or extract our models or training data
- Resell or sublicense the Service without our written consent
- Interfere with the integrity or performance of the Service
5. Subscriptions and billing
Paid plans are billed monthly or annually through our payment processor, DodoPayments. Subscriptions renew automatically until canceled. You can cancel anytime from your billing settings; cancellation takes effect at the end of the current billing cycle. We don't offer refunds for partial periods unless required by law.
6. Your data
You own the data you connect to and generate within the Service. We use it only to operate the Service for you, and we don't use it to train public AI models. See our Privacy Policy for full details on how we collect, store, and process data, and our Cookie Policy for how we use cookies and site analytics.
7. Service availability
We aim for high availability but the Service is provided "as-is" without warranties. We may modify or discontinue features with reasonable notice.
8. Limitation of liability
To the maximum extent permitted by law, Agentmatica is not liable for indirect, incidental, or consequential damages arising from your use of the Service. Our total liability is capped at the fees you paid in the twelve months before the claim.
9. Termination
We may suspend or terminate your account if you breach these terms or use the Service in a way that risks harm to us, other users, or third parties. You may terminate at any time by deleting your account.
10. Changes to these terms
We may update these terms from time to time. Material changes will be communicated via email or in-product notification at least 30 days before they take effect.
11. Contact
Questions? Email legal@agentmatica.com.