Your visitors are telling you what to fix. Verbatim.

Surveys guess. Analytics infer. Conversations state it outright: what confused people, what they wanted, what almost stopped the purchase. Agentmatica turns every chat into structured insight.

Start listening — free

See the questions, not just the pageviews

Analytics shows a visitor viewed your pricing page for ninety seconds; the conversation log shows they asked "does the $29 plan include the Shopify integration?" — a question your pricing table apparently doesn't answer.

The insights view aggregates conversations, helpful rates, escalation rates, and cited pages, so recurring gaps surface instead of hiding in individual transcripts.

Find the content gaps that cost you

Every "I don't know" the agent gives is logged — it's a precise, prioritized list of content your site is missing. Write the page, the recrawl picks it up, and the same question gets a cited answer next week.

Helpfulness signals on answers show which existing pages actually resolve questions and which need rewriting.

From transcripts to decisions

Leads come with full conversation context, so sales knows what the prospect already asked. Transcripts and leads export as CSV for deeper analysis in your own tools.

Mood analysis marks conversations that needed attention, giving you a running read on where friction concentrates.

Question analytics

Volumes, topics, helpful rates, and escalation trends per bot.

Content-gap log

Every unanswered question is a to-do item with evidence attached.

CSV export

Conversations and leads export any time for your own analysis.

Common questions

Is this compliant with privacy rules?

Conversations follow your plan's retention windows with warnings before any purge, data is exportable, and our DPA covers processing visitor data on your behalf.

Do I need an analyst to use it?

No — the dashboard surfaces the patterns. The CSV export is there when you want to go deeper.