For beauty stores
Help shoppers find their shade without leaving the page.
Beauty shoppers ask about shades, skin types and ingredients before they buy. Agentmatica answers from your product pages and ingredient lists, recommends from your catalog, and builds the cart on Shopify or WooCommerce.
Free plan, no card. Try it in your dashboard before it goes live.
Agentmatica for beauty stores, in short
Agentmatica is a sales and support agent for beauty and cosmetics stores. It answers shade, skin type and ingredient questions from your own pages with a link to the source, shows matching products as cards, suggests what pairs well from your Sales notes, and adds the shopper's choice to the cart.
What beauty shoppers ask, and what the agent does
- “Which shade is closest to my old foundation?”
- Uses your shade descriptions and any shade guide you publish to narrow it down, then shows the shades as cards.
- “Is this OK for sensitive skin?”
- Quotes what your product page says about skin types and ingredients. If the page doesn't say, it tells the shopper and can offer your team.
- “Is this vegan and cruelty free?”
- Answers from your product details and brand pages, with the link.
- “What's the difference between the serum and the oil?”
- Compares the two from your catalog and shows both as cards.
- “Do you have a travel size?”
- Checks your live catalog for the variant and shows it.
- “When will my order arrive?”
- Looks up the order live and recognizes signed-in customers.
Answer ingredient questions from the label
Shoppers want to know what's in a product and whether it suits them. Agentmatica answers from your ingredient lists and product pages and links the page it used, so the answer always matches what's on the box.
For anything that sounds medical, add a private directive such as "for allergies or reactions, suggest checking with a doctor and offer our team". The agent follows it in every conversation.
Turn a shade question into a routine
Ask for a moisturizer for dry skin and the agent shows the options from your catalog as cards. Sales notes let you write the routine you'd recommend at a counter: "suggest the cleanser with any serum", "mention the refill when someone buys the full size".
If you turn on the product-page suggestion, it adds one complementary item per conversation, and on Shopify or WooCommerce the cart builds in the chat.
Launches, restocks and gift sets
Limited drops and holiday sets bring the same questions about dates, stock and shipping cutoffs. Put the answers on the page or in a directive and the agent repeats them accurately until you change them.
Order questions get a live status lookup, and any conversation can be taken over by your team and handed back.
What you might write in Sales notes
Plain sentences in your dashboard. The agent follows them in every conversation.
- Recommend the hydrating cleanser with any serum.
- For oily skin, suggest the gel moisturizer instead of the cream.
- Mention the refill pouch when someone buys a full-size bottle.
One agent. Pre-sale to post-sale.
See how it worksAnswers from your own pages
Grounded replies link the page they came from, and it says so when your content doesn't cover a question.
Recommends what you sell
Product cards from your live Shopify or WooCommerce catalog, with image and price.
Builds the cart
Adds the right variant and quantity and hands the shopper a checkout link.
Your rules, in plain sentences
Sales notes set what it pairs. Private directives set what it never says.
Order status, looked up live
Guests confirm with an order number and email. Signed-in customers are recognized.
Hands over to you
Take over any live conversation from the dashboard, then hand it back.
Selling on Shopify or WooCommerce
Product cards, the cart, checkout links and order lookups work on a connected Shopify or WooCommerce store. On any other site, Agentmatica answers from your pages and hands shoppers to your team.
Common questions
Will it give skin care advice?
It shares what your product pages say about skin types and ingredients. It won't diagnose anything, and you can tell it exactly how to handle questions about reactions or allergies.
Can it recommend a full routine?
Yes, from your catalog and the pairings you write in Sales notes. It only recommends products you sell.
Does it work with Shopify and WooCommerce?
Yes. On a connected Shopify or WooCommerce store it shows product cards from your live catalog, builds the cart and shares a checkout link. On any other site it answers from your crawled pages.
Does it reply in other languages?
It replies in the language the shopper writes in, with no setup.
Help shoppers find their shade without leaving the page.
Add your store, try the answers in your dashboard, and switch it on when you’re happy. Free plan, no card required.