For wellness stores
Answer supplement questions straight from your labels.
Wellness shoppers read carefully before they buy. Agentmatica answers ingredient, usage and subscription questions from your own product pages, sends medical questions where you tell it to, and builds the cart on Shopify or WooCommerce.
Free plan, no card. Try it in your dashboard before it goes live.
Agentmatica for wellness stores, in short
Agentmatica is a sales and support agent for health and wellness stores. It answers ingredient, allergen and usage questions from your product pages and labels, links the page it used, follows your rules for medical questions, recommends from your catalog, and adds products to the cart.
What wellness shoppers ask, and what the agent does
- “Does this contain soy or gluten?”
- Quotes the ingredient and allergen information on your product page. If it isn't listed, the agent says so.
- “How many capsules a day?”
- Quotes the directions for use from your product page.
- “Can I take this with my medication?”
- Follows your directive, for example suggesting the shopper asks their doctor and offering your team.
- “Which is better for sleep, the magnesium or the ashwagandha?”
- Compares the two from your product pages and shows both as cards, without claims your pages don't make.
- “How does the subscription work?”
- Answers from your subscription or FAQ page, with the link.
- “Where is my order?”
- Looks up the order live and recognizes signed-in customers.
Keep every answer on the label
Health claims on supplements are regulated in the US, the UK and the EU, so an answer that goes past your label is a problem. Agentmatica answers from your own pages and links the source, and when a page doesn't cover a question it says so.
You set the boundary once with a private directive, like "never say a product treats or cures anything; for health conditions, recommend speaking to a doctor". It applies to every conversation.
Recommend from what you actually sell
Shoppers often arrive with a goal, like better sleep or more energy, and want to know where to start. The agent shows the products your pages describe for that goal as cards, and you guide the pairings in Sales notes.
On Shopify and WooCommerce it builds the cart and shares a checkout link.
Reorders and order questions
Repeat buyers ask when their next order ships or how to change it. The agent looks up order status and recognizes signed-in customers.
Anything it can't change, like a subscription edit, goes to your team. You take over the live chat, sort it out and hand it back.
What you might write in Sales notes
Plain sentences in your dashboard. The agent follows them in every conversation.
- Never describe a product as treating or curing a condition.
- Suggest the magnesium with the sleep blend.
- For pregnancy questions, recommend speaking to a doctor and offer our team.
One agent. Pre-sale to post-sale.
See how it worksAnswers from your own pages
Grounded replies link the page they came from, and it says so when your content doesn't cover a question.
Recommends what you sell
Product cards from your live Shopify or WooCommerce catalog, with image and price.
Builds the cart
Adds the right variant and quantity and hands the shopper a checkout link.
Your rules, in plain sentences
Sales notes set what it pairs. Private directives set what it never says.
Order status, looked up live
Guests confirm with an order number and email. Signed-in customers are recognized.
Hands over to you
Take over any live conversation from the dashboard, then hand it back.
Selling on Shopify or WooCommerce
Product cards, the cart, checkout links and order lookups work on a connected Shopify or WooCommerce store. On any other site, Agentmatica answers from your pages and hands shoppers to your team.
Common questions
Will it make health claims?
It answers from your pages and follows your directives. If your pages don't make a claim, the agent won't either, and you can rule out specific wording completely.
Can it handle allergy questions?
It quotes allergen information from your product pages and says when a page doesn't list it. For anything about a reaction, it follows the directive you write.
Can it change a subscription?
It answers subscription questions from your pages. Changes to a subscription go to your team.
Does it work with Shopify and WooCommerce?
Yes. On a connected Shopify or WooCommerce store it shows product cards from your live catalog, builds the cart and shares a checkout link. On any other site it answers from your crawled pages.
Answer supplement questions straight from your labels.
Add your store, try the answers in your dashboard, and switch it on when you’re happy. Free plan, no card required.