For food and drink stores
Answer the questions that come before the first order.
Food and drink shoppers ask about ingredients, taste, freshness and delivery. Agentmatica answers from your product pages, recommends from your range, and suggests the add-on that clears free shipping on Shopify or WooCommerce.
Free plan, no card. Try it in your dashboard before it goes live.
Agentmatica for food and drink stores, in short
Agentmatica is a sales and support agent for food and beverage stores. It answers ingredient, allergen, taste and delivery questions from your own pages, shows products as cards, suggests the pairings you write in Sales notes, and builds the cart with a checkout link.
What food and drink shoppers ask, and what the agent does
- “Which coffee is best for espresso?”
- Shows the beans your pages describe for espresso as product cards.
- “Is this gluten free?”
- Quotes the allergen information on your product page, or says it isn't listed.
- “How long does it keep once it's open?”
- Answers from your product page or FAQ, with the link.
- “Do you deliver to my area, and when?”
- Answers from your shipping page and any holiday cutoff you set as a directive.
- “What can I add to get free shipping?”
- Uses the threshold and add-ons in your Sales notes to suggest one.
- “Where's my order?”
- Looks up the order live and recognizes signed-in customers.
Taste questions are buying questions
Someone asking which roast suits a moka pot is ready to buy once they know which bag to pick. The agent answers from your tasting notes and brew guides, shows the matching products as cards, and adds the one they choose to the cart.
Allergens and freshness, quoted from your pages
Ingredient and allergen questions need the exact wording on your label. The agent quotes your product pages and links them. When a page doesn't list something, it says so and can hand the shopper to your team.
Put your free-shipping line to work
Write your threshold and your go-to add-ons in Sales notes: "free shipping from $50; suggest the sample pack when the cart is close". The agent mentions it when it helps the shopper.
Turn on the product-page suggestion and it adds one pairing per conversation, like a grinder with whole beans. On Shopify and WooCommerce the cart builds in the chat.
What you might write in Sales notes
Plain sentences in your dashboard. The agent follows them in every conversation.
- Free shipping starts at $50. Suggest the sample pack when the cart is a few dollars short.
- Recommend the medium roast for drip and the dark roast for espresso.
- Suggest the burr grinder with any whole-bean order.
One agent. Pre-sale to post-sale.
See how it worksAnswers from your own pages
Grounded replies link the page they came from, and it says so when your content doesn't cover a question.
Recommends what you sell
Product cards from your live Shopify or WooCommerce catalog, with image and price.
Builds the cart
Adds the right variant and quantity and hands the shopper a checkout link.
Your rules, in plain sentences
Sales notes set what it pairs. Private directives set what it never says.
Order status, looked up live
Guests confirm with an order number and email. Signed-in customers are recognized.
Hands over to you
Take over any live conversation from the dashboard, then hand it back.
Selling on Shopify or WooCommerce
Product cards, the cart, checkout links and order lookups work on a connected Shopify or WooCommerce store. On any other site, Agentmatica answers from your pages and hands shoppers to your team.
Common questions
Can it answer allergen questions safely?
It answers from your product pages and links them. If a page doesn't list an allergen, the agent says so and can hand the shopper to your team.
Can it handle delivery date questions?
It answers from your shipping page and any directive you set, such as a holiday cutoff. Order status comes from a live lookup on Shopify and WooCommerce.
Does it work for subscriptions?
It answers subscription questions from your pages. Changes to a subscription go to your team.
Does it work with Shopify and WooCommerce?
Yes. On a connected Shopify or WooCommerce store it shows product cards from your live catalog, builds the cart and shares a checkout link. On any other site it answers from your crawled pages.
Answer the questions that come before the first order.
Add your store, try the answers in your dashboard, and switch it on when you’re happy. Free plan, no card required.