§01Use case · Sales assistance

Help shoppers reach a decision while you're busy running the business.

Customers often have one question standing between interest and action — does it ship to me, will it fit, can I return it. You shouldn't have to personally join every conversation before they can move forward. Agentmatica answers from your own pages and store, links the source, and preserves the conversation when a person should follow up.

Answer the blocking question at the moment of intent

Most purchase hesitation is informational: does it ship to me, will it fit, does it integrate, what's the return policy. Those answers already live on your site — the visitor just won't dig for them.

Agentmatica retrieves the answer from your indexed pages and replies with a link to the page it came from. The visitor keeps their momentum, and your answer carries proof instead of chatbot vibes.

Recommend from your catalog, not from imagination

With Proactive Sales Assist on, the agent behaves like a floor associate: it surfaces relevant products or services from your indexed content, suggests follow-up questions visitors actually tap, and keeps the thread moving toward a decision.

Because it works from your content and store data, it recommends what you actually sell and says so when something isn't there — which protects your margins and your reputation.

Capture the lead when they're not ready

Some visitors won't buy tonight. The agent politely asks for an email or phone number on every reply until they share it — no forms, no gating — and saves the full transcript with the contact so your follow-up has context.

Lead alerts land in Slack, Telegram, or email on Starter+ — so a hot conversation can become a human conversation while it's still warm.

Cited answers close hesitation

Replies link to your shipping, returns, and spec pages — proof beats reassurance.

Shopify actions in-chat

Order lookups and product data through the built-in Shopify integration.

Human takeover for big deals

Watch high-intent chats live and step in personally when the order is large.

Common questions

Will it be pushy?

You control the persona and the sales-assist toggle. The default is helpful-first: answer accurately, suggest relevantly, never pressure.

How do I measure revenue impact?

The dashboard tracks conversations, leads captured, helpful rates, and escalations, so you can tie chat activity to outcomes.

Help shoppers reach a decision while you're busy running the business.

Add your site, try the answers in your dashboard, add one snippet to your site when you’re happy. Free plan, no card required.

Start free
Start free

You can care about your customers
without answering every question yourself.

Add your site, ask it what your customers ask, check the sources, and see what happens when a person needs to step in. Put it on your site when you’re ready. Nothing goes live until then.

Start free · Try it before it goes live · No credit card